How does online identification with WebID work?

WebID offers various customer identification methods – from video identification and biometric verification to AI-powered automated solutions and digital document checks. The relevant identification method depends on the industry, as requirements differ, for example, between the financial sector and e-commerce.

What are the benefits of the WebID identity software?

WebID is a pioneer in identification technologies and one of Europe’s leading providers. Our identity verification tools comply with AMLD (Anti-Money Laundering Directive) regulations and help businesses meet compliance requirements. Our identification methods can be seamlessly integrated into different system environments and are easy, secure, and fast.

Are the identity verification tools from WebID secure?

WebID launched the first AMLD-compliant video identification solution for the banking sector in 2012 and has since then continously expanded its portfolio with many additional customer verification solutions. Our identification methods are secure because they meet the strictest regulatory and legal requirements.

Can I use WebID for my company?

WebID customer identification tools are used across a wide range of industries. Whether in banking & insurance, fintech, travel, mobility, or entertainment – our solutions are multi-client capable, scalable, and designed to make identity verification processes simple, secure, and efficient for businesses in various sectors.

How long does identification with WebID prroducts take?

Our identification processes for your customers, employees, or potential business contacts are designed to be fast and efficient without compromising security. The actual identification process with various solutions from WebID typically takes only a few minutes.

Concerning identity verification technology – are WebID’s solutions mature?

WebID’s identification procedures are fully mature; however, they are continuously adapted to comply with the latest regulatory and legal requirements. Additionally, we integrate AI and machine learning into our customer identification tools because developing innovative technologies is deeply embedded in our DNA.

WebID All-in-one-Hub

Customer Identification? Simply secure. Anytime, anywhere.Customer Identification? Simply secure. Anytime, anywhere.

As the inventor of video identification and a pioneer in online identity verification, WebID offers a sophisticated portfolio of smart technologies for identity verification tools - while ensuring compliance with data protection regulations, the German Anti-Money Laundering Act (GwG), and the eIDAS regulation. The All-in-One Hub: making customer identification processes more secure, more efficient, and ensuring seamless identity verification!

Expert-guided

VideoID (Live) – Video Identification via Live Video ChatVideoID (Live) – Video Identification via Live Video Chat

With VideoID, highly trained agents from the WebID Video Service Center guide your customers through the identification process via live video chat.With VideoID, highly trained agents from the WebID Video Service Center guide your customers through the identification process via live video chat.

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Combined

VideoID (Review) – AI meets expert reviewVideoID (Review) – AI meets expert review

VideoID (Review) is our eIDAS compliant solution that is also AML-compliant in most countries worldwide and boosts your security level by reviewing the automated identification process by one of our ident experts.VideoID (Review) is our eIDAS compliant solution that is also AML-compliant in most countries worldwide and boosts your security level by reviewing the automated identification process by one of our ident experts.

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Automated

AccountID – Customer Identification via Online-Banking AccountID – Customer Identification via Online-Banking

Need a fast and secure process for identification verification as part of your KYC processes? With AccountID, customers can verify their identity instantly through a reference transaction via online banking.Need a fast and secure process for identification verification as part of your KYC processes? With AccountID, customers can verify their identity instantly through a reference transaction via online banking.

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Smart

AutoID – AI-Based IdentificationAutoID – AI-Based Identification

AutoID simplifies the identification process: customers upload a photo of their valid ID and a selfie - the biometric verification is handled automatically by this identity verification tool.AutoID simplifies the identification process: customers upload a photo of their valid ID and a selfie - the biometric verification is handled automatically by this identity verification tool.

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Reusable

TrueID - The "We Already Know You" IdentificationTrueID - The "We Already Know You" Identification

Over 18 million people have already granted us permission to use their securely stored data. With TrueID, an existing online identity verification can be reused for new identity processes.Over 18 million people have already granted us permission to use their securely stored data. With TrueID, an existing online identity verification can be reused for new identity processes.

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Citizen-Friendly

eID – Identified via ID CardeID – Identified via ID Card

We also offer encrypted reading of activated ID card chips as a secure method for online identity verification.We also offer encrypted reading of activated ID card chips as a secure method for online identity verification.

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Age Verification

AvsID - The "Are You of Legal Age?" IdentificationAvsID - The "Are You of Legal Age?" Identification

For e-commerce or e-gaming: AvsID is a cutomer verification tool that enables online service providers to meet legal age verification requirements.For e-commerce or e-gaming: AvsID is a cutomer verification tool that enables online service providers to meet legal age verification requirements.

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Legally Binding

SignID QES - Digitally Sign DocumentsSignID QES - Digitally Sign Documents

Need to sign contracts or official documents digitally? SignID QES is the go-to solution - even for multiple signers on a single document.Need to sign contracts or official documents digitally? SignID QES is the go-to solution - even for multiple signers on a single document.

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Business Portal

Better Workflows for Your Identification Processes: Business PortalBetter Workflows for Your Identification Processes: Business Portal

The WebID Business Portal is designed for companies with smaller transaction volumes and no in-house IT expertise – helping integrate identity verification processes seamlessly into daily operations. Our goal? Empowering you to manage our product portfolio independently – easily and efficiently. The WebID Business Portal is designed for companies with smaller transaction volumes and no in-house IT expertise – helping integrate identity verification processes seamlessly into daily operations. Our goal? Empowering you to manage our product portfolio independently – easily and efficiently.

WebID Product Portfolio

Access to major WebID products, including VideoID, AccountID, AutoID, SignID, and TrueID.

Case History

Get a clear overview of all identification processes and their statuses in the dashboard.

Security

Multi-factor authentication protects your Business Portal.

OnePage Form

Easily create and manage new cases with our streamlined One-Page Form.

• Signature Placement

Drag & drop signature fields and add up to six signers per transaction.

Cloud Access

Cloud-based access ensures flexibility and availability from anywhere.

Integration

Integrating Identity Verification: One, Two, or Three?Integrating Identity Verification: One, Two, or Three?

Identity verification tools are only as effective as their integration into existing business workflows. That’s why WebID offers multiple integration models for seamless connectivity with your services and infrastructure. These are just a few examples - we offer even more customer identification solutions tailored to your company’s needs. Want to explore the best integration options for your business?Identity verification tools are only as effective as their integration into existing business workflows. That’s why WebID offers multiple integration models for seamless connectivity with your services and infrastructure. These are just a few examples - we offer even more customer identification solutions tailored to your company’s needs. Want to explore the best integration options for your business?

Light Integration

With Light Integration, your customers are redirected from your website to WebID’s identification system. Their personal data is securely transmitted in the background, and once identity verification is complete, they are automatically redirected back to your online process.

Standard Integration

With Standard Integration via WebID API, customers remain within your online process while seamlessly completing their identity verification through WebID.

WebID Mobile SDK

Seamlessly integrate video identification into iOS and Android apps - directly within your app for a fully customized user experience. Maintain consistent branding, from header graphics to layout, fonts, colors, and language.

Keep your business tight and rightKeep your business tight and right

Put together your ideal verification system and experience fast verification.Put together your ideal verification system and experience fast verification.

Questions about Customer Identification SolutionsQuestions about Customer Identification Solutions

Here you’ll find answers to frequently asked questions, but of course, you can always reach out to us via email. We’re happy to help!