Fully Automated Online Identity Card Verification with AI at ImmoScout24

Millions of people visit ImmoScout24 every day in search of a new home. Once the ideal property has been selected,
it is essential to convince the landlord that you are the right tenant as soon as possible, and before another applicant is offered the property. For this reason, it is advisable to apply for the home immediately, which is why ImmoScout24 is continuously expanding its range of support services for the swift submission of applications: tenants, for example, have the option to contact the landlord directly via the ImmoScout24 portal and to provide their personal details.

An updated credit report – commonly referred to as a “SCHUFA Report” – plays a decisive role for your prospects of being offered accommodation; this information should, therefore, also be available at the earliest possible opportunity. Ideally, a potential tenant should also be able to obtain a current SCHUFA report online via the ImmoScout24 portal so that it may be submitted directly to the landlord. Clearly, credit reports rank among the most sensitive types of personal data, and SCHUFA reports could be misused should they be obtained by third parties. This necessitates a procedure for guaranteeing that the person requesting a SCHUFA report via the portal actually is the tenant making the request and not someone else, who is using the tenant’s personal data. Sending a photocopy by post is, self-evidently, out of the question – here, aside from security issues, speed is of the essence; via its portal, ImmoScout24 aims to provide optimum user-friendly processes.

Whereas the submission of a photocopied identity document by post cannot be considered a secure option, ID document verification is nevertheless the most suitable security feature for obtaining credit verification directly and conveniently via the ImmoScout24 portal: It should be obtainable online, provide high-level security and should not cause needless delays for the tenant, but rather support him or her to the greatest extent possible. For the aim of a tenant, and no less for ImmoScout24, is to ensure that the tenant obtains his SCHUFA information for the property application as promptly as possible. The fully automated online ID verification via AI Ident, yields very high conversion rates in its application scenarios – in other words, a high percentage of prospective tenants become customers simply by virtue of completing the process online: it is, therefore, the ideal solution for the end-to-end process – from application to receipt of the SCHUFA report, directly via the ImmoScout24 portal. Artificial intelligence and biometrics comprise two of the technological features that enable AI Ident to deliver reliable and rapid results.