WebID Group Partners with Firstsource

The WebID Group, a pioneer in digital identification solutions, announces its alliance with Firstsource Solutions Limited (NSE:FSL, BSE:532809), provider of specialist domain-led Business Process Services (BPS) and an RP-Sanjiv Goenka Group company. The partnership seeks to raise U.S. standards for digital identity security through an innovative approach. It’s the first time that German online identity Know-How has been introduced to the U.S. market.

The WebID Group, specializing in digital identities, announces its partnership with Firstsource, a leading BPS provider whose clients include Fortune 500, FTSE 100, and Nifty 50 companies. As Germany’s first online identity provider, WebID Group played a key role in establishing the world’s strictest security requirements in 2014, repeatedly raising the bar for accessible security on the international market with the introduction of various procedures, including video identification1. The collaboration with Firstsource, a company known for its expertise in solving complex customer challenges with a results-oriented approach, began in March 2024.

The security approach, successfully implemented in the U.S. market since then, aims to empower companies to validate their security independently through a four-phase methodology. In Phase 1, vulnerabilities are identified, and tailored testing procedures are developed. In Phase 2, these tests are deployed with U.S. clients to uncover real-world security gaps. Phase 3 expands the tests to large-scale scenarios, while Phase 4 concludes with the creation of a customized security concept, enabling companies to independently reproduce and enhance these testing procedures.

Frank S. Jorga, Founder and Co-CEO of the WebID Group, explains: “This alliance with Firstsource marks a milestone for our group. We see it as a recognition of our expertise to have been chosen to bring German online identification know-how to the U.S. market for the first time. Twelve years ago, we were pioneers in this field; today, the industry is booming. However, the qualitative differences between the implemented solutions are vast and increasingly evident. Our consistent alignment with the world’s strictest security standards allows us to identify current and future threats swiftly, precisely, and reliably. At the same time, Firstsource’s profound understanding of the U.S. market expands our capabilities in this regard. We see significant potential in this partnership and aim to further develop security standards in additional countries in the long term.”