FAQs SignID
FAQs about contract signing with SignIDFAQs about contract signing with SignID
FAQs about digital contract signing with SignID
How does the digital contract signature work?
The qualified electronic signature (QES) takes place in three simple steps:
- First, you will be identified by WebID VideoID or WebID AccountID.
- Then you review your contract.
- Finally, you will receive a TAN via SMS, which you must enter to sign the contract.
And you are done! Your contract is now legally signed.
In this video the process is explained in detail: Digital contract signature with WebID SignID – it’s that easy: Digital contract signature with WebID SignID – explanatory video.
Do I have to identify myself before I sign?
Yes. To legally sign a contract with a qualified electronic signature (QES), identification via video call (WebID VideoID), identification with online banking (WebID AccountID) or identification at the point of sale is necessary. Such an identification is required by law so that the electronic signing of contracts online is just as secure for you and your contractual partner as a handwritten signature.
Is the digital signature just as legally valid as a handwritten signature?
Yes, because it is a “qualified electronic signature”. WebID SignID meets all the requirements of the eIDAS regulation. Since we check your identity, as required by law, before the QES is issued, your digital contract is just as secure and legally binding as a signature by hand.
A contract must be signed by several people, how does this work?
A contract can be signed by several people (e.g., spouses) via QES. The entire process, including identification, is then carried out, one after the other, by the signing persons. Only when the QES has been carried out in full by all persons involved is the contract legally signed.
